Virtual Patient Simulations

Overview

THE VIRTUAL CLIENT EXPERIENCE

Students can now get real-life, real-time therapy experience with The Virtual Client Experience. The simulation is delivered in real-time and puts learners in direct contact with a trained simulation expert who assumes the role of a realistic live client who is seeking treatment for a variety of real mental health situations.

‍Learners can practice asking open ended questions, active listening skills, make therapeutic recommendations, and develop their diagnostic abilities in an authentic, online telebehavioral health session.

The simulation provides invaluable experience and feedback in a safe, educational environment.

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Learners are immersed in training simulations to practice clinical skills with a ‘client’

Receive on-the-spot critiques from professors

Trained performers simulate the concerns and issues that clinicians will experience in the real world

Explore Patient Personas

THE VIRTUAL CLIENT EXPERIENCE

HOW IT WORKS

Students and instructors use virtual meeting rooms to conduct virtual patient simulations for a variety of pedagogical experiences:

Small Group Session

10-15 Learners
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Lecture Demo Session

For Large Classrooms & Lectures
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Lecture demonstrations can be invaluable for students to understand the subtleties of counseling and therapeutic techniques.

Book one of our simulation experts to showcase evidence based practice for your large lecture environment.

1:1 Student Sessions

For Graded Assessments or Capstone Projects

One on One experiences can be used to evaluate the student in a simulated 'client-to-therapist' environment.

We can record the session and send a digital copy to you and the student. The student can create a progress note and a preliminary diagnosis based on the information gleaned from the session.

CLIENT PERSONA 1

LIfe Transition

Name:

Marital Status:

OCCUPATION:

REFERRED BY:

Background:

Jordan Page

Married

Office Manager, College - BA in Business Administration

Wife

After living her whole life in her hometown, newlywed Jordan has relocated to a new city far from home to follow her spouse’s dream. Jordan finds herself with no friends, missing her family terribly, and is struggling to find satisfaction at her new job.

Book a Demo

CLIENT PERSONA 2

Mild Depression

Name:

Marital Status:

OCCUPATION:

REFERRED BY:

Background:

Casey Carter

Single

Customer Service, College - AA in Liberal Arts

Friend

Casey has never been comfortable with others and has had trouble making friends since childhood. Currently employed at a dead-end customer service job, Casey continues to struggle with connecting with people personally and romantically. Now older, Casey feels life has passed by and worries about the future

Book a Demo

CLIENT PERSONA 3

Anxiety

Name:

Marital Status:

OCCUPATION:

REFERRED BY:

Background:

Dylan Murray

Single

IT Support, College - BS in Computer Science

Work Supervisor

Dylan’s mother passed away many years ago, and Dylan’s father was never quite up to the challenge of parenting. Now, as an adult, emotional scarring and anxiety remains, which has impacted Dylan’s ability to trust others and pursue a life that would be fulfilling. Fear and anxiety have developed in regards to a number of activities and responsibilities, leaving Dylan wondering what kind of a life can be salvaged.

Book a Demo

CLIENT PERSONA 4

Substance Abuse

Name:

Marital Status:

OCCUPATION:

REFERRED BY:

Background:

Jesse Paul

Married

Restaurant Manager, High School Degree and some college

Spouse

Jesse’s spouse is fed-up with Jesse’s habit of “unwinding” after a tough day at work. Jesse isolates and relaxes by smoking marijuana and watching television away from the family. Jesse had not previously recognized the impact this has on the rest of the family and only recently began accepting it as a problem after their spouse laid down an ultimatum requiring attending therapy and making an effort to cut-back on consumption.

Book a Demo

CLIENT PERSONA 5

Non-PTSD Trauma

Name:

Marital Status:

OCCUPATION:

REFERRED BY:

Background:

Evan Rogers

Single

Financial Advisor, College - BA in Business, MS in Finance and Analytics

Mother

Evan’s recent break-up was a brutal emotional experience. Their significant other had been caught cheating, and it was later discovered that almost everything Evan believed about their partner had been a lie. Unable to move-on or get over the events of the relationship, Evan finds that the repercussions of this pain and shock has been impacting nearly every aspect of life. Evan cannot trust anything or anybody, and things are just getting worse.

Book a Demo

EXPLORE THE GENIUS ACADEMY

Don’t see a persona that fitS into your coursework?

Genius Academy creates custom personas based on the needs of your students…reach out to a Genius today for help designing your client roster.

Lecture Demo Sessions

1:1 Sessions

Implementation FAQs

Terms & Conditions

HOW IT Works - FAQ

How is the simulation conducted?

Typically, the instructor preps the class on the client intake form that is provided in advance. The client appears in the classroom a few minutes early so they can be ready when the instructor formally introduces them to the class.

How long do they last?

The Simulation Experts can be booked for 15, 30 or 60-minute sessions.

How do I integrate virtual patient sessions into my curriculum?

The virtual patient can be used in initial therapeutic practice courses, as well as advanced practicum. They can be used for either assessment or evidence-based interventions. We suggest using them in tandem with our asynchronous content, when possible, to aid in the practice of advanced clinical diagnosis and as stepping off point for the learner.

What are the benefits to doing virtual patient sessions?

Student can practice the following skills:Conduct an intervention using OARS (open-ended questions, affirmations, reflective listening, and summarizing) to engage, understand and assess the client and their situation. Practice empathy and demonstrate compassion as needed during the session. Validate the client’s emotional experience. Practice cultural competency
Smaller groups are better for intimacy and intimidation can be a factorInstructor demonstration for larger classes. Students observe.

What equipment will I need to conduct virtual patient sessions?

Computer access: Requires strong reliable internet connection , Updated web browser, Zoom application downloaded and installed, Working camera, microphone, headset and speakers

How can I schedule a session?

Submit a demo request here.

SMALL GROUP SESSIONS (10-15 learners)

What is a Small Group Session?

Often used in a section of a graduate program, this is our most common offering. The instructor leads the session allowing up to 5 learners to interact with the virtual client during a one hour session. We have designed up to four session scenarios so all of your students can have a chance to practice their skills with the virtual client without having to repeat the same information.

How do small group sessions work?

The instructor will keep track of the time allotted for each learner and will prompt via Zoom Messenger the next student to take over the session. Though there are up to 5 students actively participating in the simulation, the students will not introduce themselves individually, the session is conducted as if by a single practitioner. At the end of 60 minutes, the instructor will end the session and the client will exit the virtual classroom.

How long does a small group session last?

Typically, the 60-minute session is attended by all students in a section. They take turns working with the client and then turn their cameras off when someone else is taking their turn. 30-minute sessions are more ideal for one-on-one practice. These exclusive sessions could be assignments for students that can be recorded and reviewed by the instructor later.

How many sessions can we have with each persona/client?

Up to four scenarios have been prepared for each of the Virtual Clients. These represent the first four therapy sessions with the client. Additionally, we have created “progress notes” for the first two sessions, which can be used if you wish to skip over the initial intake session and move right into advanced sessions with the client.

Who participates in the session?

The simulation expert (the “client”) and the student – Professors will sit in on sessions as well and be able to break down the process in real time as if it were an in-class role-play assignment. The instructor is also the time keeper to make sure all the participants have equal time with the client.

TECHNICAL & IMPLEMENTATION QUESTIONS

How much does this cost?

Our pricing starts at $450/hour.

How are performers trained to work with my students?

Our simulation experts are academically backed and trained for years. The simulation expert first reads through the training material then meets with the VP of Curriculum to ask any questions about their diagnosis and how it should be portrayed. After which there are multiple rehearsals to make sure the Sim Expert feels comfortable with the material and the types of sample questions they may be asked.

Textbooks Teach. Experience Educates.

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